Frequently Asked Questions

Do I need a referral for therapy?

No. Physical therapists have direct access. This means that you can seek the assistance of a physical therapist directly and be treated without a referral from your physician. In certain cases, such as worker’s comp and the VA, this does not apply. Medicare patients may still self-refer but a physician will have to sign the plan of care. There are rare exceptions to these guidelines.

Do you take my insurance?

We are contracted with most major insurance companies, including Medicare. A complete list can be found here.

How much will it cost?

Costs vary based on insurance coverage. It is important to know your plan’s coverage for physical therapy prior to scheduling. Billing for physical therapy is based on units of time and depends on the individual’s condition and treatment.

How long is an appointment?

The typical appointment is about an hour or longer.

Will I get better?

Every person and condition is different. We have great success with the use of a combination of manual therapy, modalities, exercise, and education for the treatment or management of various conditions. There are situations in which conservative management is not sufficient and surgical or medical intervention is required.

How long will it take?

Length of treatment depends on the person and condition. Some patients come for as little as one session, and others are seen on a continuous basis for maintenance of function. In general, the average length of treatment is about 3-6 weeks.

What should I wear?

Something comfortable that allows for access to the affected area. Changing rooms are available. Tennis shoes are also encouraged when you begin work in the gym. We can provide robes for use during manual therapy when needed.

Will it hurt?

We strive to make therapy as comfortable and pleasant as possible. The goal is for patients to leave feeling better than when they arrived. There are situations in which some discomfort must occur in order to encourage the healing process. Please keep in communication with your therapist about how you are feeling during your session.

Will I see my same therapist every visit?

One of our primary goals is continuity of care. You will see your therapist each visit unless a scheduling conflict arises, or your therapist is out of town.

How can I pay my bill?

Please call 785-221-0106 or visit us in person for bill pay or questions about payment plans.